Smart Questions to Ask When Selecting a Moving Company

Grant Cool • July 28, 2025

Choosing the right moving company can make the difference between a smooth, stress-free relocation and a logistical nightmare. When you’re entrusting strangers with your belongings, it’s crucial to ask the right questions to ensure reliability, transparency, and quality service. Knowing what to ask—and how to interpret the responses—can protect your time, money, and peace of mind. 

Below, we’ve outlined a list of essential questions that will guide you toward hiring a professional, trustworthy moving company. 

Why Asking the Right Questions Matters 

A good moving company is more than just a truck and a few strong workers. They should have the experience, credentials, and customer focus to handle your specific moving needs. Asking strategic questions helps you identify potential red flags, such as unclear pricing, a lack of insurance, or limited experience. Additionally, thoughtful inquiries allow you to compare companies and find the best fit for your relocation. 

Here are the key questions to ask and why they matter. 

1. Are You Licensed and Insured? 

One of the first things to confirm is whether the company holds the proper licenses and insurance. Licensed movers operate under state and federal regulations, providing accountability and professionalism. 

  • What to Look For: A U.S.-based company should have a Department of Transportation (DOT) number, which ensures they meet federal standards. You can verify this number through the Federal Motor Carrier Safety Administration (FMCSA) database. 
  • Insurance Tip: Ask if they offer full-value protection or basic liability insurance. Full-value protection ensures the moving company compensates you for the replacement cost of lost or damaged items. 

Red Flag: If the company hesitates to provide licensing details or mention insurance, it may be a sign of unprofessionalism or potential fraud. 

2. What Experience Do You Have in the Moving Industry? 

Experience matters. Whether it’s handling fragile antiques or navigating complicated interstate regulations, seasoned movers are better equipped to adapt to challenges. 

  • Follow-Up Questions: 
  • How long have you been in business? 
  • Do you have experience with my type of move (e.g., long-distance, local, commercial)? 
  • How do you handle specialty items, such as pianos or artwork? 

Red Flag: If the company is vague about its background or unwilling to share testimonials, proceed with caution. 

3. Can You Provide References or Reviews? 

Checking the company’s reputation gives you a snapshot of their reliability. Word of mouth, online reviews, and referrals offer valuable insights about past customer experiences. 

  • What to Do: 
  • Look up reviews on platforms like Google, Yelp, or the Better Business Bureau. 
  • Ask the company if you can contact previous customers for feedback. 

Red Flag: A lack of online presence or overwhelmingly negative reviews are clear indicators to keep searching. 

4. What Services Are Included in the Quote? 

Moving quotes can vary widely, so it’s essential to clarify what’s included—and what isn’t—before signing any paperwork. 

  • Ask About Pricing: 
  • Is this an estimate or a guaranteed price? 
  • Does the quote include packing services, disassembly/reassembly of furniture, or storage? 
  • Are there additional fees (e.g., stair fees, long carry fees)? 

Pro Tip: Request a written, binding estimate where the price cannot increase unless you add additional services. 

Red Flag: Be wary of companies offering unrealistically low quotes that seem too good to be true. They may hit you with hidden fees later. 

5. What Is Your Process for Handling Claims? 

No one wants to think about damaged or lost items, but accidents can happen. Understanding the claims process ahead of time can save you a lot of frustration. 

  • Questions to Ask: 
  • How do you handle damages or disputes? 
  • What documentation do you provide during the move to protect my rights? 

Red Flag: Avoid companies that don’t have a clear procedure for addressing claims. A lack of accountability shouldn’t be tolerated. 

6. Do You Conduct Background Checks on Your Employees? 

Since you’re allowing movers into your home and giving them access to your belongings, it’s crucial to ensure they’re trustworthy. 

  • What to Confirm: 
  • Does the company hire full-time employees or contract workers? 
  • Do all staff undergo background checks and receive proper training? 

Red Flag: If the company can’t guarantee the professionalism of its team, think twice before signing a contract. 

7. What Is Your Cancellation or Rescheduling Policy? 

Life happens, and plans can change. Knowing the company’s cancellation or rescheduling terms can save you from financial surprises. 

  • What to Ask: 
  • How much notice is required to cancel or reschedule? 
  • Are there fees for last-minute changes? 

Red Flag: Unclear or overly restrictive policies could lead to unnecessary stress if your plans shift unexpectedly. 

8. What Measures Do You Take for Safety and Security? 

Accidents can occur during a move, so the company should prioritize safety. This includes protecting your belongings, their workers, and your property. 

  • Follow-Up Questions: 
  • What precautions do you take to protect my home (e.g., floor protectors, padding on doorways)? 
  • How do you secure items during the move to prevent damage? 

Red Flag: Avoid companies that lack a detailed approach to safety. 

9. What Are Your Payment Terms? 

Understanding how and when you’ll pay ensures financial transparency. 

  • What to Ask: 
  • Do you require a deposit? If so, how much? 
  • What payment methods do you accept? 
  • When is the final payment due? 

Red Flag: Be cautious with companies that demand large upfront payments or only accept cash. These are common tactics used by scam operations. 

Making the Final Decision 

By asking these key questions and carefully evaluating the answers, you’ll be better equipped to choose a professional moving company tailored to your needs. Remember, a reliable company will welcome your questions and provide transparent, detailed responses. 

A Checklist for Your Moving Company Search 

  • Confirm licenses and insurance. 
  • Research customer reviews and references. 
  • Verify the scope of services in your quote. 
  • Clarify cancellation policies. 
  • Ensure employee background checks and safety protocols are in place. 

Final Thoughts 

Finding the right moving company takes time, but it’s an investment in a stress-free moving day. Do your homework, ask these crucial questions, and trust your instincts when evaluating companies. You deserve peace of mind knowing your belongings are in the hands of professionals. 

Start by creating a shortlist of reputable moving companies today—and ask the tough questions to make your move as seamless as possible! 


The right time to move
By Grant Cool January 22, 2026
Deciding to move is a huge step, but picking the actual moving date can feel just as monumental. Is it better to move in the spring when the weather is mild, or is a winter move more affordable? How do you coordinate the sale of your old home with the closing of your new one? The question of "when" to move involves a complex mix of personal schedules, financial considerations, and seasonal logistics. At Prescott Moving Company, we’ve managed moves during every season and under every possible circumstance. We understand that the "right time to move" is different for everyone. Our expertise isn't just in lifting heavy boxes; it's in providing smart, flexible solutions that align with your unique timeline. We help you navigate the challenges and opportunities of timing your move perfectly, ensuring a smooth and stress-free transition from start to finish. Navigating Prescott’s Seasonal Challenges Moving in Prescott means contending with a diverse climate, from snowy winters to hot, dry summers. Each season presents its own set of challenges, but with professional planning, each can be managed effectively. The Peak Season Rush: Summer Moving Summer is traditionally the most popular time to move. The weather is generally predictable, kids are out of school, and longer daylight hours provide more time to get the job done. The Challenge: The biggest hurdle for a summer move in Prescott is the heat. Moving heavy furniture when temperatures are soaring can be draining and even dangerous without the right preparation. Furthermore, because it's peak season, moving companies, truck rentals, and storage units are in high demand, which can drive up prices and limit availability. Our Solution: Prescott Moving Company is fully equipped for summer relocations. Our professional movers are trained to work efficiently and safely in the heat, taking necessary precautions to protect themselves and your belongings. We recommend booking your summer move well in advance—ideally, 4-6 weeks out—to secure your preferred date and lock in better rates. We can also schedule your move for the early morning to avoid the peak afternoon sun. The Shoulder Seasons: Spring and Fall Spring and fall are often considered the sweet spots for moving in Prescott. The weather is typically pleasant, and the demand for moving services is lower than in the summer. The Challenge: The primary challenge during these seasons is unpredictability. A beautiful spring day can quickly turn into a windy, rainy afternoon, and an early fall cold snap is always a possibility. Our Solution: Flexibility is key. We closely monitor the weather forecast leading up to your move and maintain open communication. Our crews come prepared with protective coverings to keep your furniture and boxes dry if a surprise shower pops up. Because our schedule is less impacted than in the summer, we often have more flexibility to make minor adjustments to your move date if severe weather is predicted. The Off-Season Advantage: Winter Moving Many people shy away from moving during the winter, but it can be a strategic and cost-effective choice. The Challenge: The obvious concerns are snow, ice, and cold temperatures. Slippery walkways can create safety hazards, and frigid weather can make the physical act of moving more strenuous. Our Solution: At Prescott Moving Company, we see winter as an opportunity for our clients to save money and enjoy greater flexibility. With lower demand, we can often offer more competitive pricing and a wider selection of available dates. Our professional crews are experienced in navigating winter conditions. We take extra care to clear and salt walkways, protect your floors from tracked-in snow and mud, and ensure all your belongings are securely transported, regardless of the weather. Timing is Everything: How We Help You Plan Beyond seasonal considerations, the timing of a move often hinges on complex personal logistics. Whether you're coordinating closing dates, ending a lease, or starting a new job, we provide the solutions to make it work. Accommodating Flexible and Complex Schedules Life rarely moves in a straight line. Closing dates get pushed back, rental agreements have awkward overlaps, and sometimes you need to be out of your old home before your new one is ready. Our Solution: We specialize in creating customized moving plans. If you have a gap between your move-out and move-in dates, we offer secure, climate-controlled storage solutions. We can move your belongings out of your current home and hold them safely in our facility for a few days, a few weeks, or even a few months. When your new home is ready, we’ll deliver everything right to you. This service eliminates the stress of last-minute scrambles and the need for a double-move. The Importance of a Detailed Moving Timeline A successful move doesn't happen by accident; it happens with a plan. Knowing what to do and when to do it can transform a chaotic experience into a manageable process. Our Solution: Our service begins with a thorough consultation. We help you create a realistic timeline, starting from weeks before the move. This includes guidance on when to start decluttering, how to pack room-by-room, and what steps to take to transfer utilities. Our team can provide all the necessary packing supplies—from sturdy boxes to protective wrap—to ensure you have what you need when you need it. For those who want a truly hands-off experience, we offer full-service packing, where our team professionally packs your entire home, saving you time and effort. Last-Minute Moves Sometimes, you don’t have the luxury of planning weeks in advance. A sudden job offer or an unexpected life event can require you to move on short notice. Our Solution: While advance booking is always ideal, we maintain the flexibility to accommodate last-minute moves whenever possible. Our efficient system and experienced team allow us to mobilize quickly. If you find yourself in a time crunch, contact us immediately. We will do everything in our power to provide a fast, professional moving solution to get you where you need to go. Let Prescott Moving Company Time It Right for You The "perfect" time to move is when it works for you. Whether you’re planning a sun-drenched summer move or a budget-friendly winter relocation, the key is to partner with a moving company that offers flexibility, expertise, and a commitment to your peace of mind. At Prescott Moving Company, we don’t just move your belongings; we move you forward. We take the stress out of the logistics so you can focus on the excitement of starting a new chapter. Our team is ready to help you navigate every season and every schedule with confidence. Ready to find the right time for your move? Contact Prescott Moving Company today for a professional consultation and a free, no-obligation quote! Meta Information Meta Title: When to Move in Prescott | Moving Company Solutions Meta Description: Prescott Moving Company helps you find the right time to move. Learn how we handle seasonal challenges and offer flexible solutions for a stress-free move.
Packing your belongings in the moving truck
By Grant Cool January 17, 2026
You have rented the truck. You have bought the tape. Your life is currently scattered across your living room floor in a chaotic sea of cardboard and bubble wrap. Now comes the moment of truth: getting all of it into the back of a moving vehicle. Many DIY movers treat packing a truck like a casual game of Tetris. They toss items in as they come out of the house, hoping everything fits. This approach usually leads to three things: wasted space, damaged belongings, and a very stressful drive. At Prescott Moving Company, we know that loading a truck is less about luck and more about engineering. It requires strategy, physics, and a bit of foresight. Even if you have decided to handle your move without our full-service crew, we want your transition to be successful. A poorly packed truck isn't just a frustration; it is a safety hazard. Whether you are navigating the winding roads of Prescott or hitting the open highway, the way you pack your vehicle determines how it handles and whether your favorite lamp survives the journey. Here is how to load your moving truck efficiently , safely, and professionally, straight from the experts who do it every day. Phase 1: The Pre-Load Strategy The biggest mistake DIY movers make is starting to load the truck before they are actually ready. You cannot build a solid structure if you are constantly pausing to tape up a box or disassemble a table. Professional movers never walk empty-handed, and they never start loading until the inventory is prepped. Use Uniform Boxes We cannot stress this enough: maximize your efficiency by using standard moving boxes. Scavenged boxes from grocery stores are free, but they come in odd shapes and sizes. This makes stacking nearly impossible. When boxes don’t stack flush, they create gaps. Gaps lead to shifting, and shifting leads to crushed items. Invest in small, medium, and large moving boxes. Their uniform dimensions allow you to build sturdy, floor-to-ceiling columns that won't topple over. Stage Your Inventory Before the ramp comes out, organize your belongings. Create a staging area in your garage or driveway. Group your items by weight and size: Heavy furniture: Appliances, dressers, mattresses. Heavy boxes: Books, canned goods, tools. Medium/Light boxes: Kitchenware, clothes, linens. Awkward items: Lamps, bicycles, garden tools, chairs. Seeing your inventory laid out allows you to visualize the puzzle before you start placing the pieces. Phase 2: Building the Foundation Think of the inside of your moving truck as a series of vertical walls. Your goal is to build tight, floor-to-ceiling tiers, starting from the front of the truck (closest to the cab) and working your way back. Load the Heavy Hitters First Your heaviest items must go against the front wall of the truck’s cargo area. This usually includes appliances like washing machines, refrigerators, and heavy dressers. Keeping the heaviest weight close to the cab keeps the truck’s center of gravity stable. If you put all the heavy items near the back door, the front of the truck may lift slightly, reducing your steering traction—a dangerous situation on a rainy or icy day. The "I-Formation" vs. The "T-Formation" When loading large furniture like desks or headboards, you have two choices for placement: I-Formation: Standing the item upright on its end. This saves floor space and allows you to pack vertically. T-Formation: Placing the item flat on the floor. Professional movers almost always opt for the I-formation whenever safe to do so. However, always wrap furniture in moving pads before loading. Once the heavy furniture is in place, use your heavy boxes to lock them in. Phase 3: The Art of the Stack Once your heavy furniture is secured against the front wall, you begin stacking boxes. This is where your standardized boxes prove their worth. Heavy on Bottom, Light on Top This seems obvious, but in the heat of moving day, it gets forgotten. Build your tiers with the heaviest boxes (books, papers) at the bottom. As you build upward, graduate to medium-weight boxes (dishes, toys), and finish the top layers with the lightest items (linens, pillows, lamps). This lowers the center of gravity for that specific stack and prevents heavy boxes from crushing lighter ones during a sudden stop. Build Walls, Not Towers Do not build a single column of boxes straight up to the ceiling and then move to the next. That lonely tower will fall the moment you hit a speed bump. Instead, build a "wall" that spans the width of the truck. Lock the boxes together like bricks. If you have a gap between two boxes, bridge it with a box on the next layer up. A solid wall of boxes supports itself. Tight is Right Friction is your friend. You want your items packed so tightly that they hold each other in place. If you can wiggle a box, it’s too loose. If you finish a tier and there is a small gap between the boxes and the ceiling, or between the boxes and the side wall, fill it. This is the perfect place for soft, squishable items. Stuff bags of clothing, pillows, comforters, or even stuffed animals into these crevices. These soft items act as shock absorbers and prevent the load from shifting. Phase 4: Managing Weight Distribution Driving a fully loaded 26-foot truck is very different from driving a sedan. The way you distribute weight inside the cargo area dramatically affects handling. Left-to-Right Balance You must balance the load from side to side. Do not put your refrigerator, washing machine, and bookshelf all on the left side of the truck while putting mattresses and pillows on the right. An imbalanced truck will pull to one side, making it difficult to keep in a lane. It also increases the risk of tipping over on sharp curves. As you build your tiers, mentally weigh what you are putting on the driver’s side versus the passenger’s side. Forward-to-Back Balance We mentioned placing heavy items near the cab, which is crucial. However, you also want to avoid placing all the weight over the rear axle. Aim for an even distribution, with a bias toward the front. If the truck feels like the nose is floating or the steering is unresponsive, you have likely put too much weight in the back. Phase 5: Securing the Load You might pack the perfect truck, but once you hit a pothole, physics takes over. You need mechanical assistance to keep everything in place. Use the Tie-Down Rails Most rental trucks have wooden rails or metal tracks running along the interior walls. These aren't decoration; they are essential safety features. As you finish each "wall" or tier of goods, strap it in. Use ratchet straps or heavy-duty rope to secure that section to the rails. This creates a barrier that prevents the tier from falling backward into the empty space while you are working on the next section. Mattress Placement Mattresses are excellent tools for securing a load. You can place a mattress (in a protective bag, of course) vertically against a wall of boxes to act as a giant shield. Tie the mattress to the side rails, and it will hold the boxes behind it firmly in place. "Mom's Attic" Many moving trucks have a shelf that extends over the truck cab, often called "Mom's Attic." This is a separate compartment that should be treated carefully. It is the perfect spot for fragile items, electronics, or oddly shaped heirlooms that you don't want crushed in the main cargo area. However, ensure items up here are also packed tightly so they don't slide around during turns. Phase 6: Handling Fragile and Awkward Items Not everything fits into a square box. Here is how Prescott Moving Company handles the tricky stuff. Mirrors and Artwork Never lay mirrors or large framed art flat. They will crack under their own weight or the weight of items bouncing on top of them. Always stand them upright, preferably wedged between a mattress and a box wall so they cannot fall. Table Legs and Chairs Disassemble what you can. Remove legs from tables to save space and prevent damage. If you cannot remove legs, load the table on its side with the legs facing the wall, and pack boxes around and under the legs. Stack chairs seat-to-seat (inverted) to create a stable square shape that is easier to load. Tools and Sharp Objects Garden tools, rakes, and shovels should be bundled together with tape. Wrap the sharp ends in bubble wrap or old towels. Place these in the corners of the truck or on the floor under other items where they cannot slide and puncture a box. Why Professional Help Matters Packing a truck correctly is physically demanding and mentally taxing. It requires lifting heavy boxes above your head, crawling into tight spaces, and constantly re-evaluating your strategy. While these tips will help you manage a DIY move, there is no substitute for professional experience. If you look at your belongings and feel the panic rising, remember that you don't have to do it alone. Prescott Moving Company offers flexible services. We can handle just the packing, just the loading, or the entire move from start to finish. We bring the right equipment, the right materials, and the expertise to ensure your items arrive in the exact same condition they left. Don't risk a back injury or broken heirlooms. Let us turn your moving mountain into a manageable molehill. Overwhelmed by the boxes? Contact Prescott Moving Company today for professional packing advice or to schedule a crew that treats your belongings like their own. Meta Information Meta Title: How to Pack a Moving Truck: DIY Tips | Prescott Moving Company Meta Description: Learn expert strategies for packing a moving truck efficiently. Prescott Moving Company shares tips on weight distribution, stacking, and maximizing space for DIY movers.
Moving in the winter is a challenge
By Grant Cool January 9, 2026
Moving day is stressful enough when the birds are singing and the sun is shining. Add a layer of frost, shorter daylight hours, and the potential for icy roads, and it can feel like you are gearing up for an arctic expedition rather than a simple relocation. Winter moves in Prescott come with a unique set of challenges, but they also offer distinct advantages—like lower costs and more flexible scheduling—if you know how to navigate them. At Prescott Moving Company, we don’t let the mercury drop our standards. We understand that life doesn't stop for the weather, and neither do we. Whether you are moving across town or across the state, our team is equipped to handle the chill so you can stay warm and worry-free. Here is how we turn a potentially frozen fiasco into a smooth, efficient winter transition. Why Winter Moving is a Different Beast Most people aim for summer moves, but sometimes you don't have a choice. Maybe it's a new job starting in January, or perhaps you just closed on your dream home in December. While winter moves are less common, they require a higher level of preparation and expertise. Cold weather affects everything from the pliability of packing tape to the traction of our tires. Furniture can become brittle, electronics are sensitive to extreme cold, and slippery walkways pose a safety hazard for everyone involved. Attempting a DIY move in these conditions is not just difficult; it can be dangerous. This is where professional experience becomes your most valuable asset. Navigating Icy Roads and Driveways The biggest concern for most homeowners during a winter move is transportation. Navigating a 26-foot moving truck through icy residential streets or up a steep, snow-packed driveway is not a task for the faint of heart. Experienced Drivers Our drivers are seasoned professionals who know Northern Arizona roads inside and out. They are trained to handle heavy vehicles in adverse weather conditions, ensuring that your belongings arrive safely, regardless of what the forecast says. We monitor weather patterns closely leading up to your move day to plan the safest and most efficient routes. Specialized Equipment We don't just rely on skill; we rely on the right tools. Our trucks are maintained to the highest standards, with tires and braking systems checked regularly to handle winter roads. We also come prepared with the necessary equipment to ensure traction and safety on site, minimizing the risk of the truck getting stuck or sliding on your property. Protecting Your Belongings from the Cold The cold doesn't just make you shiver; it can actually damage your possessions if they aren't properly protected. Wood furniture can crack if the temperature shifts too rapidly, and electronics can suffer permanent damage if condensation forms inside them. Climate Control Awareness We understand which items need special care. Our team knows how to load the truck to minimize exposure to the cold air near the door. We also use high-quality moving blankets and padding not just for impact protection, but to provide a layer of thermal insulation for your sensitive items. Floor and Home Protection Winter means mud, slush, and salt. The last thing you want is for your old home or your new one to be tracked with dirty footprints. Prescott Moving Company takes extra precautions to protect your floors. We use runners and protective coverings in high-traffic areas to ensure that the only thing we leave behind is an empty room. This keeps your carpets clean and prevents slippery hazards on hardwood floors. Safety First: Loading and Unloading Safety is our top priority, and winter amplifies the risks. A slip on an icy porch while carrying a heavy sofa can lead to serious injury or damaged goods. We take proactive steps to mitigate these risks before we lift a single box. Walkway Preparation: We assess the loading and unloading zones immediately upon arrival. If necessary, we can advise on clearing snow or applying ice melt to create safe pathways. Proper Footwear and Gear: Our crews come equipped with the right gear for the weather. This includes footwear with heavy-duty traction to ensure stability on slick surfaces. Strategic Scheduling: We aim to maximize the daylight hours. Winter days are short, so we start early and work efficiently to ensure the bulk of the heavy lifting is done while visibility is good. Tips for Winter-Proofing Your Move While we handle the heavy lifting, there are a few things you can do to help the process go smoothly. 1. Clear the Way Before our truck arrives, please ensure your driveway and walkways are shoveled and salted. A wide, clear path is essential for the safety of our crew and your belongings. If the truck can't get close to the house due to a snowbank, it adds time and effort to the move. 2. Pack an "Essentials" Box This is good advice for any move, but critical in winter. Pack a separate bag with warm clothes, chargers, toiletries, and perhaps a kettle for hot drinks. Keep this in your personal vehicle so you have immediate access to it without digging through a cold moving truck. 3. Protect Electronics If possible, transport sensitive electronics like laptops and tablets in your own heated vehicle. If they must go on the truck, ensure they are double-wrapped in blankets. When you arrive at your new home, let electronics acclimatize to room temperature for at least 24 hours before turning them on to prevent condensation damage. 4. Turn Up the Heat Ensure the utilities are turned on at your new home before moving day. You want to walk into a warm house, and a warm environment helps your furniture settle properly after being in the cold truck. Experience the Warmth of Professional Service Don't let the winter freeze your plans. A winter move can be just as successful and seamless as a summer one when you have the right team in your corner. Prescott Moving Company brings the expertise, equipment, and muscle needed to conquer the cold. We handle the logistics and the heavy lifting so you can focus on settling into your cozy new home. Let us take the stress out of your winter relocation . We are ready to brave the elements for you. Planning a move this winter? Contact Prescott Moving Company today for a free quote and let our experts handle the cold! Meta Information Meta Title: Winter Moving Tips | Prescott Moving Company Meta Description: moving in winter doesn't have to be a frozen nightmare. Prescott Moving Company shares expert tips on navigating icy roads and protecting your belongings.